Search isn’t working? Let me help.
If you’re struggling to provide relevant search results for your users, would like to take advantage of new AI-powered search techniques, have a search service or product that you would like to bring to market or promote more effectively, want to run a great event focused on search & AI or just need expert search consulting, talk to me.
About me
With my unique approach, I can transform your search strategy.
I am a leading figure in the search industry, known for an honest, neutral and pragmatic viewpoint; I have held multiple roles including senior consultant, strategic advisor, project manager, sales & marketing director, conference organiser & speaker, trainer, writer & mentor. I am deeply connected with the business & technology of website and enterprise search engines. My past experience in software engineering gives me a highly informed perspective on search technology with a particular focus on open source platforms such as Lucene, Apache Solr, Elasticsearch, OpenSearch & Vespa. More recently I have helped several companies use traditional & modern AI techniques to supercharge search – here’s some recommendations from the team at Moonpig who I helped in 2025.
Read my story and contact me today to find out how I can help.
How I can help
With 25 years of experience in search, working with organisations across the world from startups to members of the Fortune 500, I am uniquely positioned to advise you. If I can’t help on my own, I can use my deep and wide personal network to find the people you need. If you can’t see what you need below, get in touch to discuss your requirements – I’m always happy to chat about search & AI!
Search Strategy
Audit
Struggling to provide great results to your users?
Working with your team either remotely or in person, I will analyze your strategic approach to search & AI and provide specific and targeted recommendations to drive your business forward. I’ll identify blindspots, suggest better processes and patterns, show you how to build a great search team and discuss how you can measure search relevance.
Search Engine Consulting
Need help from an experienced search expert?
I am also available for hourly or daily consulting on all aspects of search & AI. I can train you on search fundamentals, help you develop processes to measure and continually improve search relevance, advise on technology choice, assist you as you create, build and upskill your search team and work with all levels of your business from engineering to executive.
Market
Positioning
Want to promote your search & AI product or service?
Using my deep and long experience of the search sector, I will help you understand the world of search & AI, review your products, position your offerings for best traction, communicate your value and raise your profile. I’ll show you which events to attend and how to actively participate in the search community.
Event
Expert
Planning a conference or event about search & AI?
As a well-known figure in the search community, an experienced and popular conference speaker and the organiser and host of many events including Haystack, I can help you create and run events to inform, educate and inspire. I’m also available as a keynote or track speaker – watch some of my past talks and check out my search conference calendar.
Watch my conference talks & podcasts
I’m an experienced conference speaker and host and I’m regularly interviewed on industry podcasts. Watch some of my past talks below and if you’d like me to speak at your event, join a panel or feature on a podcast, get in touch. In 2026 I hope to attend events including Elasticon London, OpenSearchCon, Berlin Buzzwords and Haystack – let me know if you’d like to meet up!
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Testimonials
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“”Charlie brought deep expertise in search architecture, relevance, experimentation, measurement, and explainability, while also providing a valuable outside-in perspective on our strategy and operating model.”
“I had the pleasure of working closely with Charlie on Vespa.ai Live 2026 in London, and he played a huge role in making the event happen”
“Charlie knows search and relevance…a unique perspective on search in all kinds of business domains and contexts.”
“…one of the most skilled professionals I’ve encountered in the field of information retrieval.”
“a knack for understanding the real requirements (both technical and organizational) and finding solutions for them.”
“..able to explain the parts I had been missing about techniques like RAG, and why to concentrate at least as much on the search part as the LLM, if not more so.”
“I highly recommend Charlie to help with your search capability even if you think it’s in a good place he will know how to improve it.”
From LinkedIn
Click Residuals – A clever way to find underperforming queries
Introduction Click Residuals is a clever technique for finding failing search queries first described by Walter Underwoo…
How to run your first tech conference
So you need to grow your community, develop conversations around search and AI, showcase key customers and their impleme…
Elastic lays off 7% of staff – what to do if you’re an ex-Elastician or end user
After the recent Elastic layoff what should ex-Elasticians do and what does this mean for the search market – what are t…
Is everyone really moving to Agentic Search?
Is everyone actually building agentic search? Or is it tomorrow's problem? My perspective from conferences and the real …
Search & AI in the right context – an unsolved challenge
I was chatting to people at a search conference recently and we got onto the subject of language and how it changes acco…
Fuzzy search for typo tolerance on a free OpenSearch cluster
Fat fingers, cats on the keyboard and simply bad spelling – all of these can lead to search queries that don’t mat…
Contact
Need Help with Search & AI?
+44 7767 825828
charlie@thesearchjuggler.com
Cambridge, UK
The Search Juggler Limited ○ UK Company number 16200797
OpenSearch Consultant • Elasticsearch Consultant • Solr Consultant • Enterprise Search Consultant • E-commerce Search Consultant • AI Powered Search Consultant • RAG Consultant • Site Search Expert • Relevance Engineer • Search Engine Consultant • Vespa Consultant
Solr Consulting, Elasticsearch Consulting, OpenSearch Consulting, Vespa Consulting, Vector Search Consulting, RAG Consulting, AI-powered search, e-commerce search, ecommerce search, Lucene Consulting, enterprise search consulting, website search consulting, relevance engineering, search relevance consulting, retrieval augmented generation consulting